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Supervisor - Newcastle Metro Centre (32 hours) at Rituals
Whickham, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Team Leadership, Sales, Mentoring, Problem Solving, Organizational Skills, Attention to Detail, Luxury Retail, Cosmetics, Communication, Decision Making, Performance Target Motivation, Brand Ambassadorship, Retail Experience, Team Player, Humor

Industry

Personal Care Product Manufacturing

Description
Job Description As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors. Qualifications High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers! On top of that, you have: Prior experience as a supervisor or Team Leader within retail or hospitality. Strong motivation to reach performance targets. A customer-service mentality and team-player’s work ethic Decision making and problem-solving skills. Eye for detail, organised and structured.
Responsibilities
As a Rituals Expert, you will lead the sales team and ensure an optimal customer experience. You will also mentor and support Rituals Advisors while working towards personal and store goals.