Supervisor of Dining Services at Franciscan Ministries

Homer Glen, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

23.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Food Service Operations, Infection Control, Food Handling Procedures, Fine-Dining Principles, Service Etiquette, Staff Training, Hiring, Discipline, Scheduling, Menu Development, Customer Satisfaction, Inventory Monitoring, Communication Skills, Oral Communication, Written Communication

Industry

Hospitals and Health Care

Description

Overview Position Summary In this role, you will be responsible for the day-to-day service operations within specified areas of Dining Services. The Supervisor of Dining Services helps to guarantee the highest quality program for the residents and ensures that infection control programs and safe food handling procedures are followed in compliance with State and Federal Codes. Essential Functions, Key Duties, & Responsibilities Supervise and lead associates in providing the highest quality food and services for all residents and dining guests. Ensure the dining room is sanitary, organized, and fully stocked at all times. Ensure service stations and dining room are properly set up and ready prior to each meal. Is proficient in fine-dining principles and able to Train new staff in fine-dining principles, service etiquette, and other dining services skills. Verify that all job cards (cleaning lists and side work) are being completed for each shift. Assign or complete the closing check-out list at the end of the shift. Interview, select, and hire new staff members in conjunction with the rest of the dining services leadership team and the human resources department. Discipline and terminate associates in conjunction with the rest of the dining services leadership team and the human resources department. Assist with the oversight and development of the dining services bi-weekly schedule based on the department’s budget. With input from the rest of the dining services leadership team, aid in developing meals and menus and ensure that the menus are clearly communicated to the dining services associates and the residents. Conduct daily pre-service meeting and documentation for each meal. Review daily associate assignments, the menu, food ingredients (gluten-free, allergens, etc.) and communicate new policies/procedures or other pertinent information to the associates. Enforce the uniform policy and temperature-control procedures. Monitor and document inventory and communicate needs to the rest of the dining services leadership team for ordering purposes. Track customer satisfaction by reviewing comment cards using the designated form and communicate results to the team. Perform other duties as assigned. Comply with all policies and procedures and any updates. Position Requirements Education: High School Diploma/GED required; associate’s degree in food service preferred Licenses/Certifications: Food Handler’s certificate or other required certification as specified by state guidelines Experience: 3+ years in food service Skills & Abilities: Amazing customer service skills Excellent oral and written communication skills Travel: N/A Min USD $20.00/Hr. Max USD $23.00/Hr.

Responsibilities

This position is responsible for overseeing the daily service operations within designated Dining Services areas, ensuring the highest quality program for residents while strictly adhering to infection control and safe food handling regulations. Key duties include supervising and leading associates, maintaining dining room sanitation and readiness, and handling staff management tasks like interviewing, training, and scheduling.