ABOUT US:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

WHAT WE OFFER:

• Salary: $53,000
• Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
• Preventative care is 100% covered (free) on all plans.
• PTO is offered to full-time and part-time employees.
• 11 days of PTO and 10 paid holidays annually.
• Option to participate in the 401K plan with employer match.
• $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
• Employee Assistance Program
• Option to participate in supplemental group insurance plans at affordable rates.
• Tuition reimbursement program
• Training and career development.
• Discounted membership at the YMCA.
  Job Functions: Professional work supervising assigned staff members on housing team. Maintains and develops partnerships with landlords in the community. Participates in and provides leadership in the organization’s performance & quality improvement efforts. Maintains active caseload of clients seeking housing placement services.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in social work; 2 years supervisory experience and 3-5 years of Case Management experience.

SKILL REQUIREMENTS:

Requires heart for ministry. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings.

PHYSICAL REQUIREMENTS:

Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs or more.

• Selects, supervises and trains Housing Case Managers and Housing Specialists program staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented.
• Maintains assigned caseload and enters client case notes and data through HMIS utilizing best practices, safeguards client confidentiality and ensures that all records are accurate and objective. Meets with Kitchenette clients regularly to ensure they are prepared for moving at the end of their lease.
• Serves as representative with community partners regarding the Housing Team programs as needed.
• Establishes and maintains partnerships with hotels/motels to include the develop of MOU’s between the agencies.
• Establishes and maintains partnerships with landlords to support families served.
• Provides daily support to the Housing Team. Provides weekly supervision to the Housing Specialist and Housing Coordinator.
• Monitors ongoing progress and needs within the family and supportive services. Ensures families are linked to services and natural support systems as stated in the Family Support Plan.
• Monitors progress of files for Quality Assurance on families.
• Collects, evaluates and reports on data for KPI on a monthly and quarterly basis.
• Manages rental assistance grants to include EFSP and other grants as awarded.
• Works with the Director of Housing Services to monitor contractual agreements and coordinate staff training needs.
• Attends meetings, training and conferences as directed. May serve on both internal and external committees as directed.
• Participates in Metropolitan Ministries’ holiday efforts. Participates in Bridge Builders and other fundraising events when needed.
• Supports the team in other tasks as assigned and attend all team meetings. Meets personal goals and actively contributes to the achievement of the team and organizational targets/goals as stated in Key Performance Indicators and in the annual plan.
  Requirements: