Supervisor of Repair Center at Sungrow USA Corporation

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

95000.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Power Electronics, Inverter Repair, Team Management, Root Cause Analysis, KPI Monitoring, Process Optimization, EHS Compliance, Inventory Control, Technical Documentation, Cross-functional Coordination, Performance Coaching, Problem Solving

Industry

Renewable Energy Equipment Manufacturing

Description

The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America is known for its commitment to innovation, high-quality standards, and exceptional customer service, aiming to provide sustainable and reliable energy solutions to meet the growing demand for clean power. The Position: The String Inverter Repair Center Supervisor is responsible for overseeing daily operations of the String Inverter Repair Center and reports to the Manager of Training and Repair Center, ensuring efficient repair workflow, high-quality standards, and on-time turnaround of repaired units. This role leads and supports repair technicians, coordinates cross-functionally with service, quality, logistics, and engineering teams, and ensures compliance with safety, quality, and company repair policies. The Supervisor plays a key role in driving continuous improvement, technician development, and customer satisfaction through effective repair center management. Responsibilities: * Supervise daily operations of the String Inverter Repair Center, ensuring repair activities meet quality, safety, and productivity targets. * Manage and support a team of repair technicians, including task assignment, workload balancing, training, and performance coaching. * Ensure accurate diagnosis, repair, testing, and documentation of string inverters according to Sungrow repair standards. * Monitor repair KPIs such as turnaround time (TAT), repair yield, backlog, and repeat repair rates. * Coordinate with Service, Technical Support, Quality, Engineering, and Logistics teams to resolve complex repair cases and material issues. * Ensure all repair records, test results, and parts usage are properly documented in internal systems. * Drive continuous improvement initiatives to optimize repair processes, reduce failure recurrence, and improve efficiency. * Enforce EHS (Environmental, Health & Safety) requirements and ensure compliance with company and regulatory standards. * Support root cause analysis (RCA) and corrective action implementation for recurring or critical product issues. * Assist with inventory control of repair parts, tools, and equipment in collaboration with supply chain teams. Education or Desired Licenses and Certificates: * Bachelor’s degree in Electrical Engineering, Electronics, Renewable Energy, or a related technical field, or equivalent hands-on experience. * Minimum of 5 years of experience in inverter repair, power electronics, or related technical service roles. * At least 2 years of experience in a supervisory or team-lead role is preferred. * Experience with string inverters, PV systems, or ESS products is strongly preferred. Competencies * Strong technical background in power electronics and inverter systems. * Proven leadership and team management skills in a repair or service environment. * Highly organized, detail-oriented, and process-driven mindset. * Excellent communication skills, both verbal and written. * Ability to work cross-functionally in a fast-paced, international organization. * Strong problem-solving and root cause analysis capabilities. * Comfortable working with repair KPIs, reporting, and continuous improvement metrics. Travel: * Upwards of 10% Work Location and Status: * Full time, On-site in Houston TX Compensation: * Compensation commensurate with experience * Competitive benefits package and employee programs * Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base salary for this role is between $70,000 - $95,000 This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.

Responsibilities

Oversee daily operations of the String Inverter Repair Center to ensure efficient workflow, high-quality standards, and timely turnaround. Lead and support repair technicians while coordinating with service, quality, and engineering teams to optimize processes.