Supervisor Operations at First Student

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

53000.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Skills, Decision Making, Organizational Skills, Communication Skills, KPI Tracking, Performance Monitoring, Computer Proficiency, Office Software

Industry

School and Employee Bus Services

Description

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Operations Supervisor Location: 2501 Dodds Avenue, Chattanooga, TN Pay: $53,000 per year Schedule: Full-Time, On-Site (Early mornings starting at 5:00 AM) First for a Reason At First Student, our 60,000+ employees safely transport more than 5 million students every day. We lead the industry in safety, training, and operational excellence across our family of brands, including Transco, Total Transportation, Maggies Paratransit, and GVC II. We are seeking an Operations Supervisor to support daily school bus operations at our Chattanooga location. In this role, you will oversee drivers and monitors, coordinate routes and dispatch activities, support maintenance needs, and ensure efficient, reliable service for our students. Why Join First Student? Competitive Pay: $53,000 per year Benefits: Paid vacation, 401(k), medical, dental, and vision coverage Advancement: Strong opportunities for growth within a leading transportation provider CDL Training: CDL required or willingness to obtain—training and certification provided Key Responsibilities Supervise and support drivers and monitors, ensuring high-quality performance and service Coordinate daily routes, field trips, dispatch functions, and route coverage Monitor and track KPIs related to safety, on-time performance, and driver performance Respond quickly and effectively to emergencies or service disruptions Assist with administrative tasks such as payroll review, budgeting, and PAR levels Collaborate with maintenance to ensure vehicles are fueled, serviced, and ready to operate Support the Location Manager with training, performance management, and operational meetings Drive a school bus when needed Ensure compliance with state, local, and DOT regulations Qualifications 3–5 years of experience in transportation, logistics, or a related field Strong supervisory skills with the ability to make decisions quickly Excellent office, organizational, and communication skills Experience with KPI tracking and performance monitoring Proficiency with computers and office software Must meet DOT drug testing and medical requirements This is an in-person role Our Commitment We strive to create a culture where every employee feels valued. First Student is committed to diversity, equity, inclusion, and maintaining a safe, drug-free workplace. We welcome applicants of all backgrounds. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence

Responsibilities

The Operations Supervisor will oversee drivers and monitors, coordinate routes and dispatch activities, and ensure efficient service for students. This role also involves responding to emergencies and collaborating with maintenance to ensure vehicle readiness.