Supervisor, Operations Management at Cardinal Health
Peabody, MA 01960, USA -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

74400.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vaccinations, Ged, Communication Skills, Mmr, Outlook, Customer Requirements, Influenza, Excel

Industry

Hospital/Health Care

Description

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

QUALIFICATIONS

  • High school diploma or GED required; bachelor’s degree strongly preferred
  • 1-2 years related experience leading a team of hourly team members
  • Strong communication skills
  • Strong knowledge of Microsoft Office products including Outlook, Excel, and Word.
  • Healthcare experience beneficial but not required.
Responsibilities
  • Monitor productivity, adhere to budgetary guidelines, and work to meet Depot objectives and Velocare operational goals while maintaining quality standards
  • Will conduct deliveries to customer locations (primarily the home of the hospital patient), conduct proof of delivery and notify delivery status, as well as supervise depot personnel in same function.
  • Given the 7-day operating week required by the customer, will serve in weekend shift roles and weekend on-call roles several times per month, pursuant to scheduling by the Depot Manager and offset to the working week where possible with driver personnel.
  • Hold staff accountable for conducting work in a safe manner, ensure that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in Environmental, Health and Safety
  • Responsible for employee development as a player-coach, which includes training, coaching, counseling, regulatory compliance, and completion of performance appraisals for drivers
  • Maintain general responsibility for disciplinary process in counseling, through oral and written warnings; insure a productive work climate within the Depot
  • Ensure that accurate attendance/PTO records and scheduling are maintained
  • Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical product, service and quality issues and maintaining stock-on-hand
  • Contribute toward Velocare innovation to improve the quality of our service to our customers
  • Identify opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness
  • Responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities
  • Coordinate maintenance of equipment and vehicles, guiding both preventive maintenance and coordinating all necessary repairs
  • Prepare scheduled and ad hoc reports as necessary
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