WHAT OPERATIONS MANAGEMENT CONTRIBUTES TO CARDINAL HEALTH

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

QUALIFICATIONS

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 1-2 years related experience, preferred
• Leadership skills
• Strong communication skills
• Strong knowledge of Microsoft Office products
• Healthcare experience beneficial
• Must hold a valid driver’s license and have a good driving record
• Ability to lift containers weighing up to 75 pounds

• Monitor productivity, adhere to budgetary guidelines, and work to meet Depot objectives and Velocare operational goals while maintaining quality standards.
• Will conduct deliveries to customer locations (primarily the home of the hospital patient), conduct proof of delivery, technology setup, medical products/equipment placement and notify delivery status, as well as supervise depot personnel in same function.
• Given the 7-day operating week required by the customer, will generally serve in a Monday through Friday role, but will include weekend shift roles and evening coverage as required, pursuant to scheduling by the Regional Manager and offset to the working week where possible with Technician/Driver personnel.
• Hold staff accountable for conducting work in a safe manner, ensure that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in Environmental, Health and Safety.
• Responsible for employee development as a player-coach, which includes training, coaching, counseling, regulatory compliance, and completion of performance appraisals for Technician/Drivers.
• Maintain general responsibility for disciplinary process in counseling, through oral and written warnings; insure a productive work climate within the Depot.
• Ensure that accurate attendance/PTO records and scheduling are maintained.
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical product, service and quality issues and maintaining stock-on-hand.
• Contribute towards Velocare innovation to improve the quality of our service to our customers.
• Identify opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness.
• Responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Coordinate maintenance of equipment and vehicles, guiding both preventive maintenance and coordinating all necessary repairs.
• Prepare scheduled and ad hoc reports as necessary.