Supervisor, Patient Access | 40hrs/week at Sanford Health

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

34.5

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Project Management, Change Management, Recruitment, Onboarding, Data Analysis, Communication, Mentorship, Problem Solving, Decision Making, Quality Assurance, Critical Thinking, Team Management, Staff Training, Workflow Development, Patient Access Management

Industry

Hospitals and Health Care

Description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 40 Salary Range: $24.00 - $34.50 Union Position: No Department Details We are seeking a highly qualified individual with leadership experience to oversee our Patient Access teams on the east side of the Sioux Falls area. This role will provide strong mentorship and training to staff, empowering them in their personal and professional growth. The ideal candidate will be a visible leader with experience in project and change management, as well as recruitment and onboarding. If this sounds like you, we encourage you to apply today! Summary The Patient Access Supervisor assists in implementing changes and processes to facilitate efficient quality Patient Access services and achieve department goals and objectives established. Applies advanced understanding of Patient Access Management department workflow and end user needs based on health care related practices, and regulatory and legal requirements. Job Description Ensures compliance with processes, policies, and regulatory requirements. Based on job location, performs day to day operations and leads Patient Access functions, which may include admissions, discharges, and transfers (ADT) issues, registration, scheduling, department appointments reporting, and electronic medical record (EMR) issues. Assists in developing workflows to generate accurate patient data and aid in effective practice relating to financial details such as pre-authorization, assistance for underinsured and insured patients, and available government programs, while working to improve patient satisfaction. Assists department management team with procedural changes related to work flows, ADT modules and reimbursements for private, state and federal payers to ensure financial return. Collects and compiles data, assesses accuracy and validity of data. Interprets data and creates accurate, useful, and timely reports to aid in departmental training. Accountable for attainment of department and section goals by distributing work in areas of responsibility to achieve desired goals. Emphasizes accuracy, productivity and completion of work within established timeframes. Approaches opportunities for improvement in a positive manner fostering a team approach to problem solving. Leads cross-functional team(s) in issue resolution, process improvement, and change management. Ensures projects are completed accurately and within established timelines. Adheres to established project deadlines and budgetary limitations. Facilitates change and communicates effectively to achieve organizational/departmental goals. Skillful at managing change. Orients, trains, schedules, evaluates, and provides ongoing continuing education for areas of responsibility. Maintains appropriate staffing levels. Communicates with staff effectively on a professional level. Mentors staff and empowers professional growth. Motivates staff and provides direction, as needed. Manages diverse teams of individuals. Strong management skills and assertive, visible leadership style. Serves as a role model for staff in professionalism, attitude, knowledge, demeanor and execution of duties. Requires use of problem solving and decision making skills in a variety of complex situations. Strong quality assurance and critical thinking skills are necessary for success in this role. Effective and efficient meeting management skills. Must have excellent written and oral communication skills. Well organized with the flexibility, creativity and a willingness to implement new ideas. Qualifications Associate's degree in a healthcare or business-related field or 4 years of related experience required. Previous experience with health insurance is desired. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org. Sanford Health, one of the largest health systems in the United States, is dedicated to the integrated delivery of health care, genomic medicine, senior care and services, global clinics, research and affordable insurance. Headquartered in Sioux Falls, South Dakota, the organization includes 44 hospitals, 1,400 physicians and more than 200 Good Samaritan Society senior care locations in 26 states and nine countries.

Responsibilities

The Patient Access Supervisor oversees Patient Access teams, ensuring compliance with processes and policies while facilitating efficient services. This role includes leading day-to-day operations, developing workflows, and improving patient satisfaction.