Supervisor Patient Access - Mobile at Texas Children's Hospital

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Access, Team Leadership, Mobile Registration, Insurance Verification, Customer Service, Staff Coaching, Quality Auditing, Resource Planning, Problem Resolution, Demographic Collection

Industry

Hospitals and Health Care

Description

We are searching for a Supervisor Patient Access- Mobile. Someone who will be responsible for providing day-to-day direction and oversight to the assigned admissions team and serving as a resource for all admissions staff on highly complex issues and problem resolution. The Admissions Supervisor functions as a subject matter expert for the assigned Patient Access Representatives (PARs) and Patient Access Coordinators (PACs). The Admissions Supervisor is expected to serve as a role model through providing high quality customer service in accordance with established organization and department regulations, policies and procedures. Performs accurate mobile registration using a Workstation on Wheels to complete bedside and unit-based collection and verification of demographic, insurance, and consent information while delivering compassionate, efficient service at the point of care in the applicable areas. Think you've got what it takes? Qualifications: * HS Diploma or GED is required * 2 years' experience in scheduling, registration, and or pre/service verification required * An associates or bachelor's degree may be substituted for the experience required. Responsibilities: * Plans and deploys people and resources to ensure the teams are manned at all appropriate times and customers receive prompt attention. * Coach and develop team members to required standards. * Implement quality controls through routine auditing to ensure process adherence and delivery of quality service. * Provides excellent customer service to internal and external customers * Will provide Management support and supervision of daily operations. * Ensures timely and effective two-way communication of strategic and operational messages to teams Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org [https://www.texaschildrenspeople.org/career/?job_id=414012] for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Responsibilities

Provide day-to-day direction and oversight to the admissions team while serving as a subject matter expert for complex issues. Perform bedside mobile registration and ensure high-quality customer service and process adherence through routine auditing.