POSITION OVERVIEW:

Responsible for the day-to-day operations and oversight of work for the assigned site or department. Responsibilities include staffing, supervision and development of personnel, first-line for customer and patient complaints, enforcing and following existing policies and procedures, and managing within established budgets. Possesses knowledge and skills necessary to evaluate and oversee staff with clerical and administrative responsibilities.
Job Description:

EDUCATION:

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• Bachelor’s: Health Care Administration, Business Administration or related field

TYPICAL EXPERIENCE:

• 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Project planning, leading and implementation skills.
• Verbal and written communication skills for regular contact with physicians, patients and staff.
• Critical thinking and problem-solving skills to ensure process improvement, initiatives and projects are successful.
• Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.

WEEKEND REQUIREMENTS:

As Needed

Please refer the Job description for details