Supervisor Payroll Services at UnityPoint Health

West Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Analytical Skills, Problem-Solving Skills, Communication Skills, Leadership Skills, Payroll Processing, HR Operations, Process Improvement, Team Management, Compliance, Timekeeping Support, System Stabilization, Documentation, Collaboration, Escalation Management, UKG

Industry

Description

Overview Join UnityPoint Health’s HR Operations team as an HR Payroll Supervisor supporting our AskHR shared services model. This role provides leadership to a team responsible for payroll and timekeeping support, helping ensure accurate pay practices and timely resolution of payroll issues. The HR Payroll Supervisor partners across HR, IT, and operational teams to improve processes, support system stabilization, and deliver an exceptional employee experience. This is an opportunity to lead in a dynamic environment where payroll operations, customer service, and process improvement intersect. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Lead, coach, and develop Payroll team members while managing daily workload and priorities Oversee payroll operations, ensuring accurate processing, adjustments, and compliance with policies Investigate and resolve payroll issues in a timely and effective manner Monitor AskHR payroll cases, ensuring quality, clear documentation, and communication Support escalations and drive resolution of complex payroll inquiries Collaborate with Central Payroll, HRIS, IT, and HR Operations to resolve system issues (UKG, Lawson) Identify process improvements, implement solutions, and support standardization across markets Qualifications Education Associate’s or Bachelor’s degree in Business, HR, Accounting, or related field (or equivalent experience) Experience 3–5+ years of payroll, HR operations, or related experience Prior experience in a lead or supervisory capacity preferred Skills Strong customer service orientation Analytical and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Strong communication and leadership skills Preferred Qualifications Experience with UKG / Kronos, Lawson, or similar systems Experience in HR shared services or case management environments Payroll certification (FPC/CPP) preferred

Responsibilities

Lead and develop the Payroll team while managing daily workloads and priorities. Oversee payroll operations to ensure accurate processing and timely resolution of payroll issues.