We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

NOT SURE IF YOU QUALIFY? THINK ABOUT APPLYING ANYWAY:

We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

INCLUSION & EQUAL OPPORTUNITY EMPLOYMENT:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

OUR COMMITMENT TO YOUR EXPERIENCE:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.
Job Requisition ID: 6849
EoE/M/F/Vet/Disability

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WHAT YOU’LL DO:

You will lead and oversee implementation and migration of Microsoft Identity and Messaging solutions, including Microsoft Active Directory, Microsoft Exchange, Entra ID, Google to Microsoft, and Microsoft Tenant to Tenant migrations. This role involves collaborating with customers to understand their business needs and technical requirements, and then designing tailored identity and messaging solutions. You will be responsible for defining and improving upon identity and messaging methodologies and leverage your team to build supporting artifacts and enable team members to thrive in migration delivery. You will coach your team members to the standards you define in pursuit of efficiency of execution.

RESPONSIBILITIES INCLUDE:

• Manage a small team of direct reports holding them accountable to annual goals
• Define and improve upon identity and messaging methodologies
• Coach immediate reports as well as additional team members to standards of team practices
• Conduct detailed discovery and assessments of current environments
• Develop comprehensive implementation and migration strategies, and implement best practices for identity and messaging architecture
• Ensure the security, scalability, and cost-effectiveness of the solutions.
• Provide strategic guidance and hands-on technical support to facilitate seamless transitions and optimize identity and messaging deployments
• Assume technical leader role during design and implementation of technology solutions, ensuring projects are delivered on time, within scope, and within budget.
• Mentor team members in identity and messaging practices
• Document processes, including configuration, issues encountered, and solutions implemented
• Provide regular proactive reports on the progress of projects to project managers, project team, and customers
• Responsiveness and leadership in Practice Improvement initiatives such as developing and maintaining automation scripts to streamline the process
• Timely timesheet submission and detailed work notes
• Inspection of team member timesheet submission