Supervisor, Quality Assurance at Flowserve Corporation

Suzhou, Anhui, China -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management System, ISO9001, Root Cause Analysis, Supplier Quality Management, ITP Development, NCR Process Optimization, Six Sigma, Lean Manufacturing, Internal Auditing, Data Analysis, FMEA, SPC, 8D Methodology, MDR Management, Cross-functional Collaboration, Technical Writing

Industry

Industrial Machinery Manufacturing

Description

Key Responsibilities 1. Quality System Maintenance & Optimization · Responsible for the daily maintenance, monitoring, and continuous improvement of the quality management system, ensuring compliance with ISO9001, API or other relevant standards. · Assist in organizing internal audits and management reviews and track the implementation of corrective actions for non-conformities. · Update and optimize Quality Department processes, responsibility assignments, and process flow charts according to company development needs. 2. Quality Abnormalities & Customer Complaint Handling · Lead the investigation and analysis of internal production quality abnormalities and external customer complaints. · Utilize root cause analysis tools (e.g., 5 Whys, Fishbone Diagram, A3 methodology) to develop and verify corrective and preventive actions. · Ensure closed-loop management of all quality issues and prepare comprehensive analysis reports. 3. Supplier Quality Management · Participate in the development and evaluation of new suppliers, establishing supplier quality files. · Handle incoming material quality issues and drive suppliers to conduct root cause analysis and implement improvements. · Regularly evaluate supplier quality performance and drive continuous supplier improvement. 4. Quality Documents & MDR Management · Manage the control of quality system documents, technical documents, and records, ensuring document version validity and traceability. · Lead the collection, review, organization, and archiving of Manufacturing Data Reports (MDR), ensuring documents meet customer and project requirements. · Optimize document management processes to improve document retrieval and archiving efficiency. 5. ITP (Inspection & Test Plan) Development & Implementation · Participate in project pre-technical reviews, understand technical specifications, and develop product and project ITPs. · Review ITP drafts prepared by the Engineering department to ensure the plans are complete and executable. · Supervise the on-site execution of ITPs to ensure effective implementation of quality control points (Witness Points/Hold Points). 6. NCR Process Optimization · Responsible for optimizing the Non-Conformance Report (NCR) handling process to ensure closed-loop management of issue documentation, analysis, correction, and verification. · Promote the statistical analysis of NCR data to identify improvement opportunities and reduce the incidence of non-conformances. · Improve the timeliness and effectiveness of NCR processing, ensuring the process complies with quality system requirements. 7. Continuous Improvement Project Leadership · Lead or participate in cross-departmental quality improvement projects, utilizing tools such as PDCA, Six Sigma, and Lean Manufacturing to drive quality enhancement. · Develop improvement plans for key quality issues or process bottlenecks and track implementation effectiveness. · Promote a quality culture and enhance quality awareness across the organization. 8. Team Building & Cross-Functional Collaboration · Manage, train, and evaluate the performance of the quality team (including inspectors and system specialists). · Collaborate with Engineering, Planning, Production, and Procurement departments to drive quality improvement projects (e.g., QC Circle activities) and foster company-wide quality awareness. Qualifications Education: Bachelor's degree or above. · Major: Fluid Equipment, Mechanical Design & Manufacturing, Process Equipment & Control Engineering, or related fields. Work Experience: · Experience: 5+ years of quality management experience in manufacturing, with at least 2 years in a supervisory role; experience in mechanical seals, pumps, valves, or fluid equipment industries is strongly preferred Professional Skills: · Familiarity with the ISO9001 quality management system; internal auditor certification preferred. . Familiarity with international standards such as API 682, API 610 related to mechanical seals and pumps. . Knowledge of certification processes from classification societies like BV, ABS, DNV is preferred. · Proficient in using QC 7 Tools, 8D, 5 Whys, FMEA, SPC, and other quality tools. · Strong data analysis and problem-solving skills. · Familiarity with quality document management processes for ITP, MDR, and NCR. Core Competencies: · Excellent cross-functional communication and coordination skills with a strong sense of principle, capable of effectively driving corrective actions across upstream and downstream departments. · Highly responsible and resilient under pressure; willing to work overtime or travel as needed for projects or customer audits. · Logical thinker with strong data analysis and report-writing capabilities. · Fluent English reading and writing skills; ability to read and understand English technical documents and specifications is preferred.

Responsibilities

Oversee the maintenance and optimization of the quality management system while leading investigations into production abnormalities and customer complaints. Manage supplier quality, technical documentation, and the implementation of Inspection and Test Plans (ITP).