Supervisor Restaurantes at Hilton Hotels & Resorts

Sardinal, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food And Beverage Experience, Financial Targets, Food And Beverage Brand Standards, Ability To Work Under Pressure, Excellent Grooming Standards, Team Development, Flexibility

Industry

Hospitality

Description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations Monitor, observe and assist in evaluating team member performance Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Responsible for providing continuous follow-up to ensure high standards of service are consistently met. This includes actively overseeing table service for both hotel guests and external customers, ensuring that service is professional, attentive, and aligned with established quality standards. Ensure compliance with health, safety, sanitation and alcohol awareness standards Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Assist in monitoring inventory and inventory control What are we looking for? A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Food and Beverage experience Able to meet financial targets Ability to comply with all Food and Beverage brand standards Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The Restaurant Supervisor assists management in directing and administering restaurant operations to ensure outstanding guest service and financial profitability. Responsibilities include supervising team members, monitoring service quality, and ensuring compliance with health and safety standards.