ASSISTANT MANAGER – SANTA LUCIA RESTAURANT, MERCHANT CITY, GLASGOW

Location: 68 Ingram Street, Glasgow, G1 1EX
Salary: £12.21-13.00 per hour plus great tips.
Contract: Full-time, permanent

ABOUT US:

Santa Lucia is a beloved top rated Italian restaurant located in the heart of Glasgow’s Merchant City. We offer an authentic Italian dining experience in a warm, professional and welcoming atmosphere.

REQUIREMENTS:

• Minimum of 2 years’ experience in a supervisor role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in reservation and point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as required.
• A passion for Italian food and culture is highly desirable

THE ROLE:

We are seeking a passionate and experienced Supervisor to support the daily operations of our restaurant. The ideal candidate will have a strong background in hospitality and a genuine love for Italian cuisine, we use resdiary as our booking system and rota ready as our rota system so any previous work with this systems are appreciated.

KEY RESPONSIBILITIES:

• Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
• Lead, train, and motivate front-of-house staff to deliver exceptional customer experiences.
• Manage reservations and coordinate with the kitchen to optimize service flow.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Maintain high standards of cleanliness and compliance with health and safety regulations.
• Support the Assistant and General Manager in administrative tasks, including scheduling and inventory management.