VENTURE OUTSIDE THE ORDINARY - TMX CAREERS

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we’re powering some of the nation’s most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

KEY ACCOUNTABILITIES:

• Supervise, lead, coach and develop team members
• Monitor team performance, create and report on metrics
• Delegate tasks, set team goals and deadlines
• Oversight of department emails
• Handling escalated matters from staff as well as internal and external parties
• Review, update and create Desk Operating Procedures (DOP)
• Perform spot checks on work performed by the team validating strict adherence to Policies and Procedures (P&P)
• Monthly reporting on processing volume metrics for operations
• Plan and execute DR and BCP protocols
• Perform ongoing system testing as required
• Assist with compiling data required for regulatory filings and obligations (TA-2 Reporting, SEC Lost Shareholder Search)
• Act as backup to the Manager, in an operational capacity
• Special Projects as required from Senior Management