SUPERVISOR, TECHNICAL TRAINING, FIELD ENGINEERING

09/02/2025
Locations: Dorchester, Massachusetts; Wareham Center, Massachusetts
Please note: Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position.
Role and Scope of Position:
This position develops and delivers technical training programs to ensure the safe and effective performance and skill building of Field Engineering and Field Communications employees. Training includes both classroom and lab training and would incorporate both conceptual and hands-on instructional methods. Responsibilities include maintaining training materials and facilities. Must remain abreast of and enforce Safety policies and procedures, approved work practices, use of new tools and equipment, and the ongoing revision of standards and procedures. Will conduct quality assurance audits, evaluation, certification, and supervision of field employees.

TECHNICAL KNOWLEDGE/SKILL/EDUCATION/LICENSES/CERTIFICATIONS:

Technical Knowledge/Skill:

• Requires knowledge of Field Engineering (Relay & Test) operations, maintenance, and construction principles and practices, safety standards and business processes.
• Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
• Requires leadership and coaching abilities.
• Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
• Working knowledge of labor contracts.

Education:

• Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience

Experience:

• Minimum of five (5) to ten (10) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers

Licenses & Certifications:

• Massachusetts Driver’s License, D.O.T. preferred

• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs and field quality audit programs.
• Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
• Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
• Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.