As a Supervisor, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.
Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.

REQUIREMENTS

• Education - Secondary (high) school graduation
• Experience - Minimum 1-year experience in the quick-service restaurant industry
• Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
• Clearview experience an asset
• Excellent written and verbal communication
• Strong leadership and interpersonal skills
• Customer service mindset

• Managing labour costs through effective floor management
• Controlling food & paper costs using order guides
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with your team to minimize issues
• Participate in the recruitment process
• Training new Team Members
• Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
• Coach & discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Foster a positive work environment through leadership and example