Description
The Supervisor VI is a senior level position, responsible for the supervision and coordination of assigned administrative and office activities. This individual oversees supervision of support staff including Office Assistants, Administrative Secretaries / Administrative Assistants, Patient Coordinators, Scheduling Coordinators, data management and/or medical records staff as applicable to area. Ensures the successful delivery of day to day operational practices and support services.

Responsibilities

• Schedules and assigns work to ensure proper distribution of assignments and adequate staffing and service delivery.
• Ensures adequate staffing for unexpected/emergency coverage.
• Provides guidance, coaching and training for staff.
• Assists in the creation, review and update of office processes and procedures to ensure efficient and effective administrative activity and operation.
• Makes recommendations regarding fiscal and staffing requirements of assigned department and participates in budgetary oversight and preparation.
• Compiles information reflecting expenditures and develops comparisons.
• Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
• Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities.
• Fosters an environment of open communication and team work in support of the department and organizations goals and objectives.
• Ensures compliance with department and organization policies and procedures.
• Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations.
• Performs other related duties.

Qualifications

• Associates degree, Bachelors preferred, or a combination of equivalent work/educational experience.
• 5 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience.

Non-Bargaining Unit, 846 - Otolaryngology MSH FPA - ISM, Icahn School of Medicine
Employer Description

• Schedules and assigns work to ensure proper distribution of assignments and adequate staffing and service delivery.
• Ensures adequate staffing for unexpected/emergency coverage.
• Provides guidance, coaching and training for staff.
• Assists in the creation, review and update of office processes and procedures to ensure efficient and effective administrative activity and operation.
• Makes recommendations regarding fiscal and staffing requirements of assigned department and participates in budgetary oversight and preparation.
• Compiles information reflecting expenditures and develops comparisons.
• Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
• Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities.
• Fosters an environment of open communication and team work in support of the department and organizations goals and objectives.
• Ensures compliance with department and organization policies and procedures.
• Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations.
• Performs other related duties