Supervisor - Warehouse at METRO/MAKRO

Thikriwala, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse management, Team leadership, Customer service, Inventory management, Logistics coordination, Staff training, Performance monitoring, Operational compliance, SOP implementation, Conflict resolution, Documentation management, Fuel cost verification, Product promotion

Industry

Wholesale

Description

Company Description METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd. METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro. Job Description Manage and organize the delivery to be made to customers/client in right quantity and specification. Visit the market twice a week to ensure SOP’s and take direct customer feedback Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with satisfactory customer service. To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it. Ensure required productivity of delivery vans. To handle and coordinate customer complaints regarding delivery issues. Promote the product and sales of own brand. Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions. Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude. Monitor performance of all team members in order to identify the difference between expected level of productivity and actual productivity. Review and approve all the operational activities of team members that include pickers, loaders and delivery boy. Ensure that each member is adhering to the policies and procedures announced by the management. Qualifications Bachelors or Intermediate with 4-6 years of experience

Responsibilities

The supervisor is responsible for managing warehouse delivery operations, ensuring accurate order fulfillment, and maintaining high standards of customer service. They also oversee team performance, conduct market visits, and ensure compliance with company policies and standard operating procedures.