WHAT WAREHOUSE OPERATIONS CONTRIBUTES TO CARDINAL HEALTH

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

JOB SUMMARY

The Supervisor, Warehouse Operations supervises a team of Inbound/Outbound Associates and ensures that pick, pack, and ship operations (Outbound) or receiving, replenishment, put away and returns (Inbound) are safe, efficient, and of high quality. With responsibility for first or second shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

QUALIFICATIONS

• High School Diploma, GED or equivalent work experience, preferred
• 2-3 years of experience, preferred
• Prior experience with continuous improvement projects and initiatives preferred
• Strong written and verbal communication skills
• Previous experience leading a team preferred
• Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)
• Experience working within Warehouse Management Systems (Manhattan) preferred
• Can hire a team and hold individuals accountable for results
• Possess the ability to learn and execute activities within warehouse and inventory management systems
• Understand the importance of Lean Six Sigma principles and the connection to product flow
• Contribute to a work environment shows respect for every individual through the relentless pursuit of standardized work
• Be a team player, results focused, and operate with a sense of urgency

• Recruit, select, train, manage and evaluate a team of warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others are achieved.
• Monitor site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed.
• Responsible for continuous improvement projects and initiatives (ex. Gemba walks, Kaizen workshops, takt boards, etc.).
• Perform daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner.
• Coordinate maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs.
• Active engagement in employee development, which includes training, coaching, counseling, and performance appraisals.
• Prepare ad hoc reports, as necessary using Excel (or any other necessary programs).
• Hold staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Enforces Cardinal Health compliance and regulations for OSHA, DEA, FDA, state and local authorities, primary facility contact for QRA compliance.
• Assist with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback.
• Assist with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation.
• Participate in, and coordinate, ongoing training and development programs to enhance skills and knowledge.
• Builds strong teams by providing opportunities for growth and development.
• Champion innovation, simplification, and standardization of current solution offerings, operating procedures, methodologies, and processes.