We are seeking an experienced and motivated Restaurant Supervisor to oversee daily front-of-house (FOH) and/or back-of-house (BOH) operations in our F&B establishment. The ideal candidate will ensure smooth service, uphold brand standards, and lead the team in delivering excellent customer experiences.

REQUIREMENTS:

• Minimum 2–3 years of supervisory experience in F&B (restaurant, café, or hotel setting).
• Strong leadership, communication, and people management skills.
• Service-oriented with a positive attitude and problem-solving mindset.
• Knowledge of F&B operations, food safety, and hygiene standards.
• Ability to work on shifts, weekends, and public holidays.
• Diploma or equivalent qualification in F&B, Hospitality, or related fields preferred.

• Supervise day-to-day restaurant operations (FOH & BOH) to ensure efficiency and quality service.
• Lead, train, and motivate service staff to maintain high standards of performance and professionalism.
• Handle customer inquiries, complaints, and feedback effectively to ensure customer satisfaction.
• Assist in staff scheduling, attendance tracking, and manpower planning.
• Monitor food safety, hygiene, and cleanliness standards in compliance with NEA regulations.
• Oversee cash handling, daily sales reconciliation, and inventory management.
• Support management in implementing promotions, SOPs, and operational improvements.
• Ensure compliance with workplace safety and company policies.