Supplier Health and Onboarding Manager
Bristol / Birmingham / London - Full Time
We are seeking an inspiring and results-driven Team Leader to manage and guide a dedicated supplier onboarding and compliance team. You will be responsible for overseeing the end-to-end supplier onboarding process, ensuring compliance with regulatory standards, and building strong relationships with our suppliers.

You will lead, support, and develop the team, with a focus on overseeing day-to-day team operations ensuring high standards including in Compliance, Risk, Onboarding and Supplier Health. As a primary point of contact, you will provide support and guidance whilst identifying and developing process enhancements to boost service quality including SOPs, training materials, and workflows, conducting regular reviews of documentation. You will also:

• Drive quality assurance and manage reporting on supplier onboarding, maintenance, and health workstreams
• Ensure the effective management of tickets and DSP reports, prioritising tasks to meet SLAs.
• Track and manage the NSR process, update related information, and conduct data gap analyses to develop corrective action plans. Collaborate with the MDM team to align processes and ensure third-party data feeds function correctly.
• Issue supplier health alerts advising colleagues of changes/risks.