WHO WE ARE:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MAJOR ACCOUNTABILITIES:

Supplier Quality Management & Compliance

• Develop and implement supplier quality control processes to ensure all materials and products meet New Balance Quality Standards.
• Utilize supplier scorecard systems to monitor and manage supplier quality performance, ensuring data-driven decision- making.
• Oversee supplier audit programs and conduct capability assessments, including overseas travel to supplier facilities.
• Work cross-functionally with Purchasing, Quality, Design, and Operations teams to address supplier failures and improvement opportunities.
• Facilitate chemical and physical testing of all new materials to ensure they meet safety, performance, and regulatory compliance standards.
• Ensure all suppliers provide Certificates of Conformance and meet material specification requirements.
• Lead and standardize supplier performance reviews, ensuring regular feedback and corrective action implementation.

ISO 9001 & Regulatory Compliance

• Plan, coordinate, and oversee ISO 9001 audits, ensuring all departments meet compliance and certification requirements.
• Work closely with external auditors to maintain ISO certifications and implement improvements based on audit findings.
• Ensure all supplier processes align with ISO 9001 quality management system requirements, driving best practices and continuous improvement.
• Act as the primary liaison between suppliers and New Balance to resolve quality issues, ensuring compliance with industry regulations.

Supplier Development & Continuous Improvement

• Deploy and lead 8D Root Cause Analysis (RCA) for major supplier quality concerns, ensuring long-term resolution and corrective actions.
• Drive continuous improvement initiatives, implementing Lean and Six Sigma methodologies to optimize supplier performance.
• Support new material sourcing, supplier selection, and ongoing material supply requirements in collaboration with the procurement team.
• Actively contribute to sustainability initiatives as part of the global task force, ensuring suppliers align with environmental and ethical sourcing standards.
• Facilitate and drive regular supplier review meetings, ensuring clear communication and accountability for quality improvement actions.

Data Management & Reporting

• Manage supplier quality data reporting, providing insights to internal teams and leadership to support decision-making.
• Develop standardized supplier review processes to track performance, identify trends, and implement necessary improvements.
• Ensure all inbound quality data is accurately recorded, analyzed, and acted upon to maintain consistent material standards.

Please refer the Job description for details