DEFINITION:

Responsible for ensuring that suppliers develop their process and procedures in line with the design intent of Andersen’s Supplier Quality Program Requirements (SQPR) and verify their systems to ensure they are compliant. This includes on-site SQPR audits, PPAP evaluations, CAPA reviews, and supplier change management.

QUALIFICATION AND SKILL REQUIREMENTS:

• Minimum of a BS/BA degree in Engineering, Technology or Management or equivalent training and expertise.
• 3 - 5 years of experience in engineering.
• Background in supplier quality or quality engineering.
• Knowledge of quality programs and initiatives, SPC and process capability, and lean manufacturing principles.
• Must demonstrate the ability to be able to communicate both written and verbal to all levels within the organization and externally to suppliers and customers.
• Strong analytical skills and expertise using tools like Excel, Minitab, Power bi

OVERALL PURPOSE OF THE ROLE:

Delivering on all aspects of the Supplier Quality Assurance function in line with our Quality Management System to ensure that supplied products meet Andersen’s expectations. Responsible for the development, improvement, and processes of the Supplier Quality Program Requirements. Ensure that defined requirements are met, and procedures are adhered to. Work with high-risk suppliers to develop and implement robust solutions that minimize quality costs through defect prevention and variation reduction. Understanding customer feedback and driving quality improvement in supplied materials.

PRIMARY RESPONSIBILITIES:

• On-going SQPR development/improvement, achieving supporting key metrics for the function and supplier performance.
• Work with Engineering (Design and Plant Engineers) teams to define product critical characteristics to ensure supplier process capability is effective.
• Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities.
• Support new product launches to ensure suppliers can deliver to the required quality standards.
• Manage the root cause analysis and corrective actions process of supplier quality issues.
• Perform on-site supplier visits for SQPR audits, root cause analysis, and verification of corrective actions of supplier quality issues.
• Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain.
• Where appropriate work with the supplier directly, create corrective action plans to address process failures.
• Promote and practice the use of Andersen’s Management System (AMS) for continuous improvement such (process map, process capability, C&E matrix, fishbone diagram, FMEA, MSA, DOE, Gage R&R, control plan).
• PPAP approval for purchased salable products.
• Ensure compliance and assist with adherence to the Quality Management System and third-party certification program requirements such as NFRC and WDMA.
• Uses participative team approach to problem solving and root cause analysis with Associates, Supervisors, Maintenance, Value Stream Managers, Materials Management, R&D and peers.
• Collaborates with delivery partners to determine appropriate projects of focus, using available data from observation, queries, process data, and working partner input.
• Demonstrates continued personal growth and development.
• Develops and maintains a strong working relationship with R&D, Operations Management, and other Business Partners in order to include Policy Deployment goals/metrics that will further the elimination of variation and drive continuous improvement.
• Promotes Total Costs and Lean Manufacturing principles, with a focus on creating value and eliminating waste.
• Position requires up to 10% travel.