JOB SUMMARY:

Supervise and manage quality assurance issues involved in mass production.
Essential Functions:
 Work closely with Production Engineering, Design Engineering and Mass Production Engineers
on the improvement of quality systems development and engineering solutions for customer
complaints and countermeasures (lead chronic defect meetings / Lead mass production daily
quality issues)
 Daily Gemba Walks – Perform quality audits /walk through on floor to ensure quality standards
and standard conditions are met
 Maintain all related databases, tracking systems, and schedules for Customer Quality issues,
audits, process error proofing, and quality assurance. Review engineer work to ensure accuracy
 Advanced ability to complete and analyze/evaluate appropriate documentation as required,
including tools such as Layered Process audits (LPA), General Procedures (GP), Process Flow
Diagrams, PDCA, 8Ds, 5Ps, Mind Maps, etc. Evaluate engineer work as required.
 Cultivate mutually beneficial business relationships between NAM and our Customers
 Management of Internal Findings – manage all unit specific internal findings with
countermeasures to continuously improve quality
 Support of Customer Complaints – Be the lead contact for the customer quality engineers in the
investigation and countermeasure as assigned in core tool meetings.
 System Improvements – Find and administer IATF quality system improvement. (Quality Techs
and Auditors)
 Support Techs and Auditors Supervision – The engineer will support the shift techs and auditors
and will be working on a daily basis in a support role as it relates to customer concerns.
 Maintain a positive influence by behaving in a manner that enhances Nifco’s success
 PFMEA / Bully Testing Meeting
o Review lessons learned at Meeting with core team reviewing existing lines.
o Support initial PFMEA / CP /PQS
o Ability to interpret results and provide counter measures
 Customer / Internal Document Management (PPAP)
o Manage Part Control Plan, PFMEA and Product Quality Standard
 Quality
o Ensure part containment procedures are followed
o Assist in customer audits
o Champion in the resolution of customer complaints / quality issues
 KPI – Maintain and interpret results of KPIs and provide action plan to improve metrics
 Other duties as assigned by management
Department: Quality
EEO Code:
Professional
Reports To: Quality Manager
FLSA: Salary
CORP-FORM-0013 Rev 3 Effective Date: 06/09/2021
Document Code: CORP-JD-HR-00194, Rev 0 – Effective Date: 09/27/23
Education:
 Bachelor’s Degree in an Engineering field or equivalent
Skills/Experience:
 Minimum of 4 years of previous experience and Injection Molding
 Must be able to communicate effectively in the English language both verbally and in writing
 Must be able to demonstrate leadership ability and effectively participate and contribute to team
projects
 Must be able to read, understand and interpret blue prints
 Must be able to travel offsite on overnight trips (Up to 30%)
 Plastic injection molding experience a requirement
 Experience in common business software such as Microsoft Word, Excel, Access, etc.
 Have good people/interpersonal skills
Physical/Ergonomic Requirements:
 Able to work sitting or standing for extended periods of time
 Company Cell Phone to be provided. It is the expectation that the engineer is in reasonable
contact during off hours, vacation time and travelling for the company.

Please refer the Job description for details