ABOUT FRANKE

We, the Franke company with its three divisions, are a world’s leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

SUMMARY

The Supplier Quality Manager is responsible for ensuring the quality of materials, components, and services sourced from external suppliers. This role involves developing, implementing, and maintaining supplier quality programs to minimize risk, improve supplier performance, and ensure compliance with company standards and regulatory requirements. The Supplier Quality Manager will collaborate closely with sourcing, engineering, and manufacturing teams to proactively address quality issues and drive continuous improvement throughout the supply chain.

SUPPLIER QUALIFICATION AND SELECTION:

• Develop and implement supplier qualification processes, including audits, assessments, and questionnaires.
• Evaluate potential suppliers based on quality history, capabilities, and risk assessment.
• Maintain an approved supplier list and track supplier performance.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Very High Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• High Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Very High Reasoning Skills - Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: Word Processing software, Spreadsheet software, Design related software, 3-D Design Software, Internet software, Manufacturing software, Database software.
• Functional/Technical Competency: Has the functional and technical knowledge and skills to do the job at a high level of performance.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in engineering (e.g., Mechanical, Electrical, Industrial), Quality Management, or a related field.
• 10-15 years of experience in supplier quality management, quality assurance, or a related field within a manufacturing environment.
• Strong knowledge of quality management systems (e.g., ISO 9001, IATF 16949, GMP).
• Experience in conducting supplier audits and implementing corrective and preventive actions.
• Proficiency in data analysis and statistical process control (SPC) techniques.
• Excellent problem-solving and root cause analysis skills (e.g., 8D, 5 Why).
• Strong communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office1 Suite (Word, Excel, PowerPoint).

PREFERRED QUALIFICATIONS

• Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Supplier Quality Professional (CSQP).
• Experience in Food Services, Automotive, Medical Device, Aerospace].
• Knowledge of lean manufacturing principles and methodologies.
• Experience with enterprise resource planning (ERP) systems and quality management software.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Very High Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• High Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Very High Reasoning Skills - Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: Word Processing software, Spreadsheet software, Design related software, 3-D Design Software, Internet software, Manufacturing software, Database software.
• Functional/Technical Competency: Has the functional and technical knowledge and skills to do the job at a high level of performance.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources