Mid-senior level
Field support – Service and process
US > Arizona > Phoenix
Full-time
Associate’s degree
Less than 10%
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

SUMMARY:

As a member of the Global Spares and Logistics Team, the Supply Chain Analyst is responsible for ensuring critical part deliveries arrive at ASM’s global customers on time. This role acts as the point of contact for expediting and fulfilling customer orders while maintaining effective communication to ensure timely delivery.

QUALIFICATIONS:

• Minimum 3 years of experience in an expeditor role.
• Bachelor’s degree or equivalent combination of education and experience.
• Proficiency using Microsoft Outlook and Excel (intermediate level).
• Hands-on experience using SAP.
• Strong interpersonal, oral, and written communication skills.
• Advanced organization and time management skills.
• Demonstrated knowledge of material control methods.
• Ability to work in a high-paced environment.

• Serve as ASM’s point of contact responsible for expediting and fulfilling customer orders on time.
• Communicate with buyers and shipping companies to ensure timely global deliveries, reporting any pending delivery delays to management.
• Prepare and submit daily warehouse receiving reports to stakeholders.
• Develop positive relations with Customer Service Representatives and Key Customer Technical Service Managers for optimum expediting support.
• Manage all standard expedites for the region.
• Monitor shipments against schedules.
• Troubleshoot delays and material shortages; transport parts from one location to another.
• Check the status of in-process assemblies and purchase orders against scheduled commitments and investigate any deviations from schedule.
• Communicate and expedite deliveries to reduce customer tool down events.
• Serve as a backup to regional expeditors.
• Provide customer after-hours support as needed.