To effectively manage the contract and relationship with our 3PL partner to ensure cost‐effective, timely and efficient warehouse and distribution services are delivered to OUP customers.

- Ongoing review of 3PL supplier performance across both warehousing and distribution services to ensure delivery of services to the requirements of the contract.

- Ongoing review of OUP performance across both warehousing and distribution services to the requirements of the contract.

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- Drive effective and robust commercial supplier relationship management to ensure best practice operations, including change management activities for scope growth, claims, and application of invoice credits for non‐performance.

- Proactively manage activity‐based costs and supplier performance, within agreed SLA/KPIs, including preparedness for seasonal demands, grant management, stock disposal, etc.

- Undertake annual review of contract performance with 3PL provider and make agreed amendments to KPIs, SLA or contract terms if required.

- Actively manage risks, issues and escalations.

- Identify areas of improvement and execute cost efficiencies, also negotiating best prices with new and existing suppliers.

- Ongoing engagement with key business stakeholders including the Senior Management Team.

- Establish an OUP ANZ Supply Chain Community bringing together Supply Planning, Production, Data and Customer Service to ensure the supply chain operates efficiently from end to end.