Supply Chain Coordinator at AGC Chemical Americas

West Whiteland Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

65000.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Fulfillment, Order Management, ERP Data Integrity, Data Management, OTIF Tracking, Credit Processing, Communication, Inventory Control, Import/Export, Critical Thinking, Attention To Detail, AI Integration

Industry

Plastics Manufacturing

Description

The Supply Chain Coordinator is responsible for coordinating AGCCA’s end‑to‑end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer support. This role supports order management, ERP data integrity, customer master data management, and coordination across key internal functions including business management, warehousing, production planning, quality control, and technical service. The coordinator monitors OTIF performance, facilitates returns and credit processing, and provides departmental backup as needed. Essential Functions: * Supports the timely and accurate order receiving and entry process utilizing the ERP order system. * Coordinates artificial intelligence (AI) integration and daily monitoring of AI tools and service provider. * Monitors and implements real time OTIF tracking and reporting of late orders shipped. * Coordinates customer product returns and processes credits. * Proactively communicates with internal and external stakeholders to ensure orders are processed accurately and efficiently. * Serves as a back-up to process receipt and entry of warehouse picking tickets for processing of customer sales orders. * Manages Customer Master Data in ERP order system. * Manages Customer Order Backlog. * Provides back-up support for departmental coworkers when needed due to absence, etc. * Other duties assigned by management. Job Requirements: * High school or equivalent education and at least 1-3 years in a supply chain assignment in a manufacturing environment. * Proficient in end-to-end order management. * Demonstrated ability to professionally support internal and external customers. * Excellent critical thinking skills and organization skills, proficient in Microsoft Office. * Inventory control knowledge and import/export experience. * Strong attention to detail with a high degree of accuracy. Physical Requirements: * Must be able to remain in a stationary position for extended periods. * Needs to occasionally move about inside the office to access office machinery, accomplish tasks, or travel from one worksite to another * Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * No adverse environmental conditions expected. AGC Chemicals Americas, Inc. is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by applicable law. This policy applies to all aspects of employment such as hiring, recruiting, and promotion. Hiring decisions are based solely on merit, qualifications, and business needs. Please note: This position does not support immigration sponsorship.

Responsibilities

The Supply Chain Coordinator manages the end-to-end order fulfillment process, focusing on accuracy and efficiency, which includes order receiving, entry via the ERP system, and monitoring OTIF performance. This role also supports data integrity, coordinates AI integration, facilitates returns and credit processing, and provides essential backup support across various internal functions.