Full job description

Ready to take the next step in your supply chain career? We're looking for a motivated and organised individual who's eager to take ownership, build their skills and make a real impact in a growing business.

Ready to launch your career in a fast-paced, fun, and supportive team? We’re looking for a Supply Chain Coordinator who’s passionate about delivering top-notch service to both our internal and external stakeholders. You’ll be the go-to person for all things inventory. Reporting to our Head of Supply and Procurement, you’ll be a key player in a high-performing team that knows how to get the job done and have a laugh while doing it. With full, on the job training, this is your chance to get your foot in the door and grow your career with a company that values energy and a can-do attitude.

KEY RESPONSIBILITIES

• Demand Planning & Forecasting: Proactively manage forecasting, demand planning and purchase orders to support target back-order rates.
• Inventory Management: Ensure inventory is managed cost effectively to meet internal and external customer delivery and quality requirements.
• Stakeholder Relationship Management: Develop and maintain positive relationships with internal and external stakeholders.
• Inventory Analysis & Optimisation: Facilitate end-to-end inventory management, including analysing inventory performance, participating in stocktakes, investigating solutions, and providing inventory optimisation reports.
• Procurement & Supplier Management: Order hardware, consumables, spare parts and software from local and overseas suppliers, ensuring cost-effective purchasing and product availability to meet business needs.
• Continuous Improvement: Proactively contribute to continuous improvement initiatives, supporting the development and evolution of company functions, projects and programs.

ABOUT YOU

• A keen interest in Supply Chain and Procurement with an eagerness to learn
• Experience using Business Central (BC) is preferred
• Finance and administration experience beneficial
• Demonstrated a high standard of attention to detail
• Data driven
• Proven ability to work effectively under pressure, handle competing priorities, meet deadlines, and manage activities through to completion.
• Good communication skills with the ability to negotiate and maintain effective relationships with various stakeholders.
• Proficient with Microsoft Office Suite and Microsoft Dynamics 365
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Full job description

Join Accent Group one of Australia and New Zealand’s largest retail groups. With 850+ stores, 34 iconic brands and 30+ online platforms, we’re home to some of the world’s most recognised names, including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, Lacoste, Sports Direct and Vans. We’re driven by innovation, passionate about our people and committed to creating exceptional experiences for our customers and teams. Here individuality is celebrated, performance is rewarded and you’ll be empowered to make your mark!

About The Role

We’re looking for a Supply Chain Coordinator to join our team at Accent Group and play a key role in supporting the day-to-day flow of product across our supply chain. From inbound and fulfilment through to freight and store deliveries, you’ll help ensure our operations run efficiently, KPIs are achieved and our 3PL and transport partners are performing at their best.

Working closely with internal teams, 3PL providers and external carriers across Australia and New Zealand, you’ll be responsible for coordinating operations, managing exceptions and identifying opportunities to improve processes, service and cost.

Key Responsibilities

• Coordinate daily inbound operations with internal stakeholders and 3PL partners across AU/NZ
• Monitor inbound SLAs, KPIs and exceptions, ensuring issues are identified and actioned
• Track forecast vs actual volumes and align operational requirements with business needs
• Support daily fulfilment operations across 3PL providers, ensuring service, accuracy and dispatch targets are achieved
• Complete daily reconciliation between ERP and WMS/OMS systems and investigate discrepancies
• Coordinate wholesale customer requirements, including fulfilment and value-added services (VAS)
• Coordinate freight requirements for new store openings and store closures with transport providers
• Act as a key point of contact for freight and delivery escalations across the wider business
• Build strong relationships with internal stakeholders, 3PL providers and transport partners
• Identify and support continuous improvement initiatives across fulfilment, freight and outbound operations, with a focus on efficiency and cost
• Prepare reporting and provide operational insights to support business planning and decision-making

About You

• Experience in supply chain, logistics, fulfilment or operations
• Experience working with 3PL providers and/or transport carriers
• Strong understanding of KPIs, SLAs, forecasting and operational reporting
• Strong analytical and problem-solving skills with excellent attention to detail
• Confident managing stakeholders and building relationships with internal and external partners
• A proactive approach to identifying issues and driving solutions
• Ability to manage competing priorities in a fast-paced, high-volume environment
• Experience working with ERP and WMS/OMS systems, preferably AP21
• Strong communication skills and the ability to work collaboratively across multiple teams