Supply Chain & Finance Operations Specialist at TP Link Technologies Co Ltd USA
Irvine, California, United States -
Full Time


Start Date

Immediate

Expiry Date

27 May, 26

Salary

85000.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dispute Management, Claims Management, Inventory Monitoring, Ecommerce Platforms, Shopify, Amazon, Process Improvement, Chargebacks, Invoicing, Outbound Operations, Microsoft Office Suite, Communication, Reasoning Skills

Industry

Computers and Electronics Manufacturing

Description
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Position Overview TP-Link is seeking a highly responsible, detail-oriented individual to support the Ecommerce sales organization in sales inventory and operational workflows. This position is responsible for filing disputes, managing claims, and inventory monitoring across all ecommerce platforms including Shopify, and Amazon. The ideal candidate is detail-oriented, systems-driven, and comfortable balancing administrative, operational, and process-improvement responsibilities. Key Responsibilities Dispute Management – File and handle disputes end-to-end across multiple sales channels identifying discrepancies and filing claims to resolve issues involving but not limited to shortages, mis-receives, inaccurate inventory counts, and more Inventory Monitoring – Review inventory levels across DTC/DTB/TikTok sales channels and provide updates for replenishment Claims Processing – Process claims as needed from chargebacks to incorrect charges in invoicing. Outbound Operations – Review status of outbound shipments to warehouses to ensure accurate receipt of product quantities. Sales Support – Ensure pricing, discounts and configuration of products align with sales plans Documentation – Maintain documentation for collaboration and visibility with cross-teams including accounting, sales, and warehouse. Qualifications & Skills 2-4 years of similar work environment or experience Strong sense of ownership and responsibility Working in-office is an essential function of this position. Proficiency in Microsoft Office suite Excellent verbal and written communication skills Logic minded thinker, great reasoning skills Education Bachelor’s degree or equivalent experience. Salary: $72K - $85K annually Benefits: Fully paid medical, dental, and vision insurance (partial premium coverage for dependents) Company contributions to 401k funds 15 days accrued vacation 11 paid holidays Bi-annual reviews, and annual pay increases Health & wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
Responsibilities
This role supports the Ecommerce sales organization by managing sales inventory and operational workflows, which includes filing disputes and handling claims end-to-end across multiple sales channels. Key duties involve monitoring inventory levels across DTC/DTB/TikTok channels and ensuring accurate processing of claims and outbound shipment receipts.
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