ROLE OVERVIEW:

As a Supply Chain Implant, you’ll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You’ll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering

KEY RESPONSIBILITIES:

• Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength
• Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding.
• Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding.
• Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering
• Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency.
• Analyze customer systems to identify supply trends and take action to resolve issues.
• Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries.