Key Responsibilities

Warehouse & Distribution Operations

• Lead end-to-end warehouse and distribution operations, including inbound, storage, picking, dispatch, and last-mile delivery.
• Manage large-scale warehouse operations and ensure efficient utilization of space, resources, and manpower.
• Ensure effective FIFO/FEFO, inventory handling, order accuracy, and warehouse throughput.
• Drive operational improvements through WMS, ERP, Lean, and process optimization.

Distribution & Logistics

• Manage fleet, drivers, transportation, and last-mile delivery across the UAE and GCC.
• Ensure strong OTIF (On-Time In-Full) performance and high customer service levels.
• Develop and implement route optimization strategies to improve delivery efficiency and reduce transportation costs.
• Manage relationships with 3PL providers, transporters, shipping agents, and logistics partners.
• Coordinate regional logistics and customs activities where required.

Inventory & Operational Planning

• Maintain appropriate stock levels and ensure efficient inventory movement across locations.
• Work closely with Demand & Supply Planning teams to support accurate forecasting and replenishment.
• Reduce stockouts, excess inventory, delivery delays, and operational bottlenecks.

KPI & Cost Management

• Monitor and improve key operational KPIs, including:OTIF
• Order Fulfilment Rate
• Order Accuracy
• Backorders
• Delivery Delays
• Warehouse Throughput
• GRN Processing Time
• Customer Complaint Resolution
• Identify and implement initiatives to reduce warehouse, transportation, and distribution costs.
• Drive continuous improvement using Lean/Six Sigma methodologies.

Team Leadership

• Lead and develop a large warehouse and distribution workforce of 50+ employees.
• Manage warehouse supervisors, operators, helpers, drivers, and other operational teams.
• Set performance standards, conduct coaching and performance reviews, and develop team capabilities.
• Ensure a strong culture of safety, accountability, productivity, and operational excellence.

Compliance & Safety

• Ensure compliance with applicable UAE/GCC warehousing, transportation, safety, and regulatory requirements.
• Ensure proper handling and storage procedures for FMCG and chemical products.
• Maintain operational and compliance standards across warehouse and distribution activities.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, or a related field.
• 10+ years of experience in Supply Chain, Logistics, Warehouse, or Distribution operations.
• Strong experience in FMCG and/or Chemical distribution.
• Proven experience managing large-scale warehouses (50,000+ sq. ft.).
• Experience managing large operational teams of 50+ employees.
• Strong background in distribution networks, fleet management, transportation, and last-mile delivery.
• Experience with ERP/WMS/TMS systems such as SAP, Oracle, Microsoft Dynamics, or Navision.
• Strong knowledge of warehouse and distribution KPIs, route optimization, and logistics cost management.
• Experience working with 3PLs, transporters, freight forwarders, and logistics partners.
• Knowledge of UAE/GCC logistics and customs processes.
• Strong leadership, negotiation, problem-solving, and stakeholder management skills.
• English is required; Arabic is preferred.

Preferred

• MBA in Supply Chain or Logistics.
• Professional certifications such as CSCP, CLTD, CIPM, or CISCP.
• Lean/Six Sigma experience.
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