COMPANY INTRODUCTION

Goodcang Logistics is a core brand under Zongteng Group, specializing in overseas warehousing and local fulfillment services. We are committed to providing stable, efficient, and intelligent global warehousing and distribution solutions for cross-border e-commerce sellers.
Founded in 2007, Zongteng Group is a leading enterprise in the cross-border e-commerce infrastructure service sector. The group operates several well-known brands, including Goodcang Logistics, YunExpress, and WorldTech.
Goodcang has established multiple smart overseas warehouses across North America, Europe, Southeast Asia, and Australia. In Canada alone, we have multiple large-scale warehouses with a total storage area of over 800,000 sqft. Our business is expanding rapidly, serving many well-known Chinese cross-border brands.

QUALIFICATIONS

• Background in management, operations, supply chain, or related fields preferred.
• Experience in warehousing, distribution, or supply chain, with proven team management skills.
• Familiarity with order fulfillment, warehouse operations, and distribution processes.
• Strong data analysis, cost management, and process optimization skills.
• Excellent communication, coordination, and problem-solving abilities.
• Cross-border e-commerce or supply chain background is a plus.

• Warehouse Operations
• Oversee daily warehouse operations, including receiving, put-away, inventory control, order processing, and outbound shipments.
• Optimize warehouse workflows to improve efficiency, accuracy, and reduce error rates.
• Monitor inventory levels, ensure system accuracy, and organize regular stocktaking.
• Order Fulfillment & Distribution
• Manage the end-to-end order fulfillment process, ensuring timely and accurate delivery.
• Coordinate with external service providers (carriers/3PL) to optimize cost and service quality.
• Handle exceptions and customer feedback during the fulfillment process.
• Team Management
• Lead warehouse and operations teams, including recruitment, scheduling, training, and performance management.
• Establish safe and standardized operating procedures to enhance execution and stability.
• Cost & Performance Control
• Develop and manage operational cost budgets, continuously optimizing resource allocation.
• Set and monitor KPIs (e.g., order accuracy, on-time delivery, inventory turnover) and report regularly.
• Process & System Optimization
• Drive effective use and improvement of systems such as WMS/OMS.
• Participate in process improvement and optimization projects to enhance overall efficiency.
• Safety & Compliance
• Ensure warehouse and distribution operations comply with local regulations and company policies.
• Oversee safety management and emergency response plans.