Act as the primary contact for supply chain systems, providing advanced troubleshooting and user support.
Bridge business needs, operational processes and technical systems to improve supply chain outcomes.
Train and mentor users and maintain clear process, system and training documentation.
Lead assigned programs of work from scope and planning through resourcing, implementation, governance, risk management, stakeholder communication and benefits realisation.
Plan stakeholder engagement, communications, readiness, training, adoption and post-implementation support.
Maintain schedules, actions, decisions, risks and issues and escalate constraints to ensure agreed outcomes are delivered.
Partner with IT and business teams to deliver system upgrades, process improvements and integrated solutions.
Analyse operational data to identify trends, risks, inefficiencies and improvement opportunities.
Support supply chain strategies, change initiatives and adoption of new ways of working
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