EDUCATION

• Bachelor’s degree

EXPERIENCE

5 years or more

EXPERIENCE AND SPECIALIZATIONCOMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Word
• MS Excel
• MS Outlook
• Spreadsheet
• MS Office

• Analyze and provide advice on the managerial methods and organization of an establishment
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Supervise staff
• Train staff
• Oversee development of communication strategies
• Manage knowledge
• Offer mentoring
• Direct and advise staff in the development and implementation of service quality assessment strategies