ABOUT PARTS AVATAR

Parts Avatar is a Canadian e-commerce leader in automotive parts and accessories. We move thousands of SKUs through our 3PL partners across Canada and import a growing share of our catalog from Asia. We’re building a nimble, data-driven supply chain and are looking for a highly organized and proactive individual to help us turn chaos into clean, efficient processes.

THE ROLE

You will own the day-to-day coordination of our 3PL warehouse operations and manage our inbound logistics and sourcing from China. You will be a key player in ensuring our inventory flows smoothly, from negotiating with suppliers in Mandarin and/or Cantonese to tracking shipments and maintaining strong relationships with our partners.

WHAT YOU’LL DO

3PL & Warehouse Operations

• Serve as the daily point of contact for our 3PL partners, upholding service level agreements for receiving, storage, and order fulfillment.
• Ensure accurate documentation for all inbound shipments (ASNs, labeling, pallet specs) and resolve any discrepancies.
• Monitor key performance indicators (receiving time, pick accuracy, order cycle time) and reconcile 3PL invoices.

Inbound Logistics & Customs

• Plan and book ocean, air, and express shipments (FOB/CIF/DDP) and coordinate with freight forwarders and customs brokers.
• Prepare and verify all necessary shipping documents, including commercial invoices, packing lists, and HS codes.
• Track ETAs, prevent demurrage/detention charges, and manage claims for any damaged or missing inventory.
• Support Canadian customs compliance, including preparing broker instructions and ensuring duty and tax accuracy.

Sourcing & Supplier Management (China)

• Identify, vet, and build relationships with suppliers, handling all communication in both English and Mandarin and/or Cantonese.
• Negotiate pricing, minimum order quantities (MOQs), lead times, and payment terms.
• Coordinate quality checks, pre-shipment inspections, and packaging standards.

Inventory & Data

• Maintain SKU master data, set reorder points, and assist with demand planning.
• Analyze sell-through and lead-time variability to recommend inventory targets and safety stock levels.
• Support landed-cost calculations and collaborate with the Catalog team on product attributes.