DESCRIPTION

Since 1869, CGT has been one of the world’s leading producers of polymeric coated fabrics and films for automotive and industrial applications in the global marketplace.
CGT has its roots in the Victoria Wheel Works which provided wagon wheels for the thriving transportation trade of the time. CGT was a major supplier of coated fabrics during the war years (rain wear) and consumer products (shower curtains, wall coverings and tablecloths). We are proud of our roots and excited about the future as we continue to deliver first-class quality automotive and industrial coated fabrics and films.
CGT is an indispensable partner to the polymer product and coated fabrics industry. Approximately 1200 employees engage and service diverse and unique markets throughout the world: from our global headquarters in Cambridge, Ontario, Canada to our production facilities in China, Texas and France. CGT addresses the global demand for our products which enable greater flexibility in response to the needs of our marketplace worldwide. Through our dynamic proprietary process and creative culture, we deliver timely and innovative solutions that transform the performance, quality, and sensory experience of coverstock surfaces.
We formulate custom thermoplastic sheeting using our customized capabilities to finish and combine with world class engineering, design, production, sales, and support. With a flexible operational footprint that enables us to target the highest level of quality and meet the most aggressive timeline.
As a member of the Construction Division within the Industrial Business Unit, the Supply Chain Specialist will provide sales and supply chain support for the Goliath roofing systems team.

EDUCATION:

Completion of Grade 12 at a minimum. Post-secondary education in supply chain management or equivalent relevant experience.

EXPERIENCE:

Three+ years of experience in a similar role working directly with customers. Experience using SAP an asset.

SKILLS & ATTRIBUTES:

• Valid driver’s license and regular access to a vehicle.
• Successfully manage conflict as it relates to sensitive, at times emotional, customers.
• Calm under pressure: Maintains stability and diffuses stressful situations.
• Decisive, confident.
• Exceptional Customer Service skills, particularly with customers from the construction industry or similar industrial environment.
• High degree of accuracy especially as it relates to sales quotes/estimates.
• Technically inclined – must be able to learn products and their various applications.
• Communication: Speaks and writes clearly and articulately with all forms of communication (in-person, email, etc.) and to varying audiences.
• Listening Skills: Lets others speak and seeks to understand their viewpoints.
• Confidentiality/Trust: Must possess and display a high level of confidentiality - building and maintaining the trust and respect of employees and customers is essential for success.
• Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Cope effectively with complexity and change. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Analytical Skills: Exhibits a probing and inquisitive mind. Able to process facts & data.
• Skilled in all Microsoft Office applications (excel, word, outlook)
• Experience with SAP or similar type system.
• Ability to multi-task and handle competing priorities in a fast-paced environment.
• Work ethic: Possesses a strong willingness to work hard and do what it takes to get the job done.

• Responsible for administering procurement functions, including purchase orders and back-order management.
• Manage inventory levels of all products at the location – cycle counting, managing to pre-established min/max levels.
• Customer service-related functions such as customer inquiries via phone, email and in-person.
• Accurately completing estimates/quotes on pricing and sourcing of products for roofing, decking and 3-ply pool projects.
• Coordination of resources to respond to customer supply chain needs – arranging appropriate transportation and specialized equipment to ensure safe delivery of materials to customer jobsites.
• Accounts receivable activities including receipt of payments from customers, reconciliation of invoices to purchase orders, etc.
• Support Warehouse Manager with various tasks.
• Operate equipment such as forklift to prepare orders for customers (Pick, Pack, Ship functions).