WHEN YOU JOIN VERIZON

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
As a Supply Chain Specialist, you will play a pivotal role in the success of the Global Supply Chain team.
Your responsibilities will include order processing and coordination of large enterprise customer equipment orders that are directly tied to network services or be focused on serving our customers as well as expanding our Direct to Consumer channels.
The role will also focus on solving customer queries providing guidance on how to order their equipment, providing the status of the order and tracking information.

In this role, you would also have the opportunity to further improve our documentation to provide clarity to our employees and customers in an effort to reduce queries and increase their satisfaction.

• Position will support Order Processing & Order Coordination.
• Managing customer relationships across all channels (business customer, ecommerce, wholesale and concessions).
• Implement solutions that drive benefits to Verizon and identify areas of opportunity for process improvement.
• Order handling and stepping orders through provisioning process and systems.
• Collaborate in cross-functional project teams to meet deliverables and strategic objectives.
• Sustainability Reporting
• Inventory Movements & Planning for Wholesale, Accessories D2C & Concessions
• Performance management of suppliers to fulfill contractual obligations regarding PO fulfillment, on-time delivery, reporting, and discrepancy resolution.
• Own and act upon escalations for customer order fulfillment.

• Position will support Order Processing & Order Coordination.
• Managing customer relationships across all channels (business customer, ecommerce, wholesale and concessions).
• Implement solutions that drive benefits to Verizon and identify areas of opportunity for process improvement.
• Order handling and stepping orders through provisioning process and systems.
• Collaborate in cross-functional project teams to meet deliverables and strategic objectives.
• Sustainability Reporting
• Inventory Movements & Planning for Wholesale, Accessories D2C & Concessions
• Performance management of suppliers to fulfill contractual obligations regarding PO fulfillment, on-time delivery, reporting, and discrepancy resolution.
• Own and act upon escalations for customer order fulfillment