OVERVIEW

We are looking for a proactive Supply, Distribution, and Procurement Manager to join our team. In this role, you will take charge of managing logistics solutions for our clients — coordinating carrier services, negotiating, and ensuring that shipments are handled efficiently from origin to destination. The ideal candidate will bring a balance of strategic thinking and hands-on execution to streamline operations and maintain high customer satisfaction.

REQUIREMENTS

• Education & Experience
• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; OR
• Equivalent relevant experience (at least three years) in freight forwarding or logistics.
• Proven track record (2+ years) of successfully coordinating domestic and international freight movements.
• Technical & Analytical Skills
• Proficiency with freight forwarding software (CargoWise) and/or ERP systems for shipment tracking and performance analysis.
• Strong analytical abilities, including rate comparisons, and data-driven decision-making.
• Soft Skills
• Excellent communication and negotiation skills, with the ability to foster strong relationships with carriers, suppliers, and clients.
• Demonstrated leadership qualities, including team-building, conflict resolution, and performance management in a fast-paced environment.
• Additional Attributes
• Familiarity with customs regulations and international trade compliance is highly desirable.
• Detail-oriented mindset, capable of managing multiple priorities under tight deadlines.

1. Logistics Coordination

• Oversee inbound and outbound shipments on behalf of clients, selecting and coordinating with optimal carriers, consolidators, and other service providers.
• Ensure freight is moved in accordance with agreed timelines, cost targets, and quality standards, keeping all stakeholders updated on shipment progress.

1. Procurement & Vendor Management

• Negotiate contracts and rates with suppliers, trucking companies, and warehousing facilities to secure the best possible terms for our clients.
• Develop and maintain strong relationships with carriers and suppliers, regularly reviewing their performance to ensure reliable service.

1. Strategy & Policy

• Contribute to the development of purchasing and distribution policies, focusing on cost-effectiveness and timely delivery.
• Identify and implement best practices in freight forwarding to enhance service offerings and profitability.

1. Compliance & Documentation

• Oversee compliance with relevant regulations (e.g., customs, safety, and international trade requirements), ensuring all necessary documentation is accurate and up to date.
• Collaborate with internal teams to address any regulatory or documentation challenges, minimising delays and avoiding penalties.

1. Performance Monitoring & Continuous Improvement

• Track and analyse key performance indicators, such as on-time delivery rates, shipping costs, and carrier performance.
• Identify opportunities to streamline processes, enhance efficiency, and reduce costs—implementing improvements in collaboration with cross-functional teams.

1. Inventory & Storage Coordination

• Manage storage solutions or coordinate with third-party warehouses as needed, balancing cost and service quality.
• Monitor stock movements (where relevant) to ensure inventory is well-maintained and aligned with clients’ requirements.

1. Team Leadership

• Promote a collaborative and customer-centric environment, ensuring high levels of communication and service delivery.

1. Client & Stakeholder Engagement

• Serve as a point of contact for key clients, understanding their specific logistics needs and providing solutions.
• Liaise with cross-functional departments (e.g., Finance, Customer Service) to ensure a seamless experience for clients.