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Support Analyst at APPALACHIAN REGIONAL HEALTHCARE INC

Harlan, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Analytical Skills, Microcomputer Expertise, Network Troubleshooting, User Documentation, Project Coordination, Interpersonal Skills, Organizational Skills, Flexibility, Team Player, Hardware Assessment, Software Assessment, Professional Development, Application Evaluation, Stress Management

Industry

Hospitals and Health Care

Description

Overview The Support Analyst will provide technical/analytical expertise for project coordination and network related problem resolution, and for assisting users in assessing computing needs while maintaining positive relationships through the system. Responsibilities Provide microcomputer/network expertise to users of ARH Information Systems. Assist manager of department in preparing work plans/recommendations and assist with project tasks. Troubleshoot hardware and software throughout the system. Assess users needs for hardware and software as requested. Develop and maintain user documentation when required. Maintain up-to-date knowledge in the field so they can recommend new services, products and equipment. Continue professional development by attending education programs designed for specialty areas. Analyze the feasibility of purchasing/developing microcomputer based applications (non-clinical/non-financial) to meet specific needs. This may include the evaluation of software products. Must be available to travel as requested. Perform other duties as requested. Qualifications Associate Degree in Computer Science or related field with minimum of three (3) years related experience or Minimum of five (5) years related experience. PLUS Demonstrated Network experience and knowledge of basic functional desktop applications such as wordprocessing, spreadsheet, graphics, and desktop publishing software required. Must possess ability to handle multiple projects involving stressful situations, be flexible and a team player as well as possessing excellent interpersonal and organizational skills in a very fast-paced environment.

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Responsibilities

The Support Analyst will provide technical and analytical expertise for project coordination and network-related problem resolution. They will assist users in assessing computing needs while maintaining positive relationships through the system.