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Support Analyst at Linfox Logistics
Queensland, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

20 Nov, 26

Salary

0.0

Posted On

22 Aug, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Accounting & Tax Services

Description
  • Providing day-to-day support for the LBS (Blue Yonder Billing Manager) across multiple business units and customers.
  • Monitoring billing runs, invoice generation, and batch processing to ensure successful billing execution.
  • Investigating and resolving billing discrepancies, incidents, defects, and data integrity issues.
  • Performing billing validation activities, including charge validation, rate application checks, and reconciliation support.
  • Supporting the onboarding and stabilisation of new customers, businesses, and billing flows.
  • Acting as the primary support contact for stakeholders across Operations, Finance, and Commercial teams.
  • Working collaboratively with integration, product, support, and technical teams to ensure platform stability and continuous improvement.
  • Maintaining operational support processes, monitoring system health, and ensuring billing outcomes remain accurate and reliable.
Responsibilities