SUPPORT ASSISTANT B

at  City of Toronto

Job ID: 49111
Job Category: Administrative
Division & Section: Toronto Public Health
Health Protection, Control of Infectious Disease/Infection Control
Decision, Support Surveillance & Immunization Vaccine Preventable Diseases (VPD)
Work Location: Various Locations
Job Type & Duration: 8 Temporary (5 month) vacancies
Hourly Rate and Wage Grade: $33.34 - $36.55 PSG: TF0005; Wage Grade: 8
Shift Information: Monday to Friday, 35 hours per week.
Affiliation: L79 Full-time
Number of Positions Open: 8
Posting Period: 24-July-2024 - 7-Aug-2024

YOUR APPLICATION MUST DESCRIBE YOUR QUALIFICATIONS AS THEY RELATE TO:

• Considerable experience in MS office applications at the intermediate level, including Word, PowerPoint, and Excel.
• Experience in office administration, including the provision of support to a team of health professionals.
• Experience providing customer service and dealing directly with the public in a high-volume call/contact centre environment.
• Experience inputting data and the maintenance of a large multi screened database.
• Experience in dealing with confidential health information.
• Experience in the set-up and maintenance of manual and electronic filing systems.

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues, and cash.
• Prepares and processes documents/statistical summaries/reports etc. Assesses and analyzes data.
• Drafts and signs correspondence
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items.
• Identifies issues and recommends solutions.
• Performs complex calculations.
• Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff. May also provide coverage for colleagues as required.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies inventories.
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, and criteria.
• Reviews, accepts, or rejects material/applications from the public, ensuring all criteria have been met.
• Receives and pays out cash and cheques, controls, monitors, and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit.
• Coordinates meetings, events, and schedules. Takes/transcribes minutes.
  Key Qualifications: