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Support Associate at QIMA
Cebu City, Central Visayas, Philippines -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Self-Initiative, Team Player

Industry

International Trade and Development

Description
Company Description At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Job Description The Support Associate will have two priorities: Service Quality and Good Client Relation. This position will report directly to the Customer Success Supervisor. Key Responsibilities include: Book orders of our clients Handle ticket dispatch Follow-up unpaid client invoices and Handle ad-hoc assignments as required and finish other tasks assigned by manager/supervisor on time and meet requirement Qualifications In order to succeed in this role, you have: A graduate of Business Administration or any related course Good communication skills (written and verbal) Self-initiated, independent and a good team player Fresh graduates are welcome to APPLY! Additional Information PERKS YOU CAN GET BY JOINING QIMA PHILIPPINES HMO (Medical insurance) 100% for Employee and 100% for first dependent; 15 days paid leave; Team-building activities Free coffee Game room Performance-based salary adjustments Employee recognition awards Social Awareness and Community Involvement Activities
Responsibilities
The Support Associate will focus on service quality and maintaining good client relations. Key responsibilities include booking orders, handling ticket dispatch, following up on unpaid invoices, and completing ad-hoc assignments.