KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work with a small or large group to complete assigned tasks.
• Computer skills including:
• Microsoft Products (Word, Excel, PowerPoint)
• G-Suite Products (Sheets, Docs, Slides)
• Windows
• Well organized and ability to manage multiple priorities on a daily basis.
• Work independently and highly self motivated.
• Excellent verbal and written communication skills.
• Self-starter, shows initiative
• Thorough with attention to detail
• Dependable, tactful, and courteous
• Ability to conduct self professionally in a team environment.

QUALIFICATIONS:

• High school diploma or equivalent
• Previous work experience in an office environment preferred
• Customer service experience preferred
• Microsoft Excel and/or Google Sheets experience preferred

• Provide superior customer service to Field Leadership and/or Clients
• Effectively manage a large volume of emails daily
• Monitor and address general emails received regarding assigned job duties in a timely fashion
• Create, update, and maintain spreadsheets and other documents using G-Suite products (Google Sheets, Slides, etc.)
• Complete assigned reports in a timely manne