Title: Technical Support Co-Ordinator
Location: Preston
Working Hours: Monday-Friday, 8am-5pm
Salary: £25,396
We’re seeking a highly organised, detail-oriented, and proactive Technical Support Coordinator to join our team. The ideal candidate will be an excellent communicator, able to effectively manage multiple tasks while maintaining a strong focus on accuracy and efficiency.

What you’ll be doing:

• Co-ordinate Engineers’ installation bookings
• Customer complaint handling
• Client & customer liaison
• Ensure engineer diaries and payments are correct
• Liaising with the field engineering team
• Strong stakeholder communication

What you’ll need:

• Proven administrative and organisational skills with attention to detail within the heating/energy sector
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to manage multiple tasks and prioritise effectively
• Experience with data management and maintaining accurate records
• Problem-solving mindset and ability to adapt in fast-paced environments

• Co-ordinate Engineers’ installation bookings
• Customer complaint handling
• Client & customer liaison
• Ensure engineer diaries and payments are correct
• Liaising with the field engineering team
• Strong stakeholder communicatio