Support Coordinator at The Consortium Inc
Philadelphia, PA 19153, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

0.0

Posted On

08 Aug, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Join us, you will do the best work of your career right here at the Consortium!
We recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. At the Consortium, we respect and empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Responsibilities

THIS ROLE IS EXPECTED TO TRAVEL WITHIN THE REGION 75% OF WORK HOURS.

  • Assists the individual in locating and obtaining requisite services/supports, advocate on the individual’s behalf, as necessary. Strives to use natural supports by enhancing individual/family strengths.
  • Contacts individual and family within two (2) workings days of initial case assignment.
  • Identifies the individual’s needs using a person-centered process.
  • Check HCSIS daily for alerts, incidents, updates and changes to caseloads.
  • Maintains accurate service notes in HCSIS.
  • Coordinates annual team meetings according to ISP schedule; prepares invitation prior to scheduled meeting. Ensures that all paperwork in ISP packet, including Prioritization of Urgency of Need for Services (PUNS).
  • Develops an Individual Support Plan (ISP) ensuring that all relevant parties are appropriately involved in the development and implementation of the plan.
  • Develops fiscal year renewal plan.
  • Schedules team meetings.
  • Revises the ISP and PUNS to reflect changes in the individual’s needs and life.
  • Keeps track of services used by individuals to ensure service utilization stays within allocated units of service authorized.
  • Develops budgets for needed services included in the ISP-includes assisting individuals in identifying support providers and respective costs.
  • Assists individuals with obtaining resources, including monitoring proper use of resources.
  • Conducts or coordinates needed assessments—formal and informal.
  • Completes Service Delivery Preference packets and Service Delivery Priority packets for all individuals not receiving waiver funds. Completes waiver packet when funds become available.
  • Completes Re-Determination packet for all individuals receiving waiver funds as directed.
  • Ensures that there is a current annual physical on file for all individuals receiving waiver funds.
  • Participates in an annual assessment and monitoring of Family Driven Support Services (FDSS) for individuals not receiving waiver services.
  • Promotes health and safety of individuals—includes documenting and review of Incident Reports.
  • Completes internal reports for incidents that occur in non-provider settings within 24 hours of notification.
  • Provides educational material and other information to individuals, families, and teams.
  • Identifies gaps in service delivery and reports service delivery needs to supervisor.
  • Maintains a minimum of 75% productivity.
  • Prepares and maintains an up-to-date monthly schedule of appointments in MS Outlook.
  • Participates in the IM4Q process by completing pre-surveys, responding to considerations and follow-up within designated time frames.
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