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Support Engineer (3-7 yrs) at digitalbakery GmbH

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Facing, Technical Support, Application Support, User Queries, Communication, Accountability, Ownership, Self-Motivation, SQL, Jira, Problem Solving

Industry

Description

Responsibilities: • Experience in Client facing/Technical Support role, supporting application and related user queries. • Experience communicating issues with both technical & non-technical audience. • Accountability - Willingness to answer for the outcomes resulting from own actions, responses. Take Ownership of situations of the assigned tasks. • Self-Motivation – Motivated to do or achieve the task primarily due to own enthusiasm or interest, without the need of pressure from others. • Experience in SQL, Jira will be an added advantage. • Excellent problem solving and communication skills

Responsibilities

The role involves providing client-facing technical support for applications and addressing related user queries. Key responsibilities include demonstrating accountability and taking ownership of assigned tasks and outcomes.