EXPERIENCED PROFESSIONALS

Location(s): UK, Europe & Africa : UK : London
BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.
Job Title: Support Engineer
Location: London
Grade: GG09-GG10
Referral Bonus: £5000
What You’ll Be Doing
The Support Engineer is often the first port of call to diagnose and resolve problems, they need to be able to understand the causes of issues across a number of domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause.

Core Responsibilities involved:

• 2nd and 3rd line support
• Incident management
• Application design and development
• Site reliability (observability, alerting, high-availability, self-healing systems etc.)
• Database administration
• Infrastructure provisioning
• Process automation
• Respond to change requests

Skills & Experience

• Oracle DB
• Powershell

Core Responsibilities involved:

• 2nd and 3rd line support
• Incident management
• Application design and development
• Site reliability (observability, alerting, high-availability, self-healing systems etc.)
• Database administration
• Infrastructure provisioning
• Process automation
• Respond to change request

Automation skills: Automation is a key skill domain for this role. Specific automation skills are:

• Continuous Integration – Skilled in the tooling and principles of continually building, testing and integrating the software that developers produce
• Continuous Deployment – Skilled in the automation of the deployment of the artefacts produced by the CI
• Configuration Management – Practice good configuration and source code control of all artefact