THE COMPANY

Founded in 2012, Kira Talent transforms the admissions process by integrating on-demand, timed video, and written assessments with structured live interview technology. Our platform complements existing admissions requirements, allowing institutions to see the real people behind the application—not just the numbers.

HOW TO APPLY

We encourage you to apply if you meet at least 80% of the qualifications listed in this job description.
Kira Talent is committed to fostering a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you require disability-related accommodations during any part of the application or hiring process, please contact us at aranee@kiratalent.com. We will gladly accommodate your needs to ensure a fair and accessible process for all.
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Kira Talent is looking for a Support Engineer to partner closely with our Customer Success team to resolve technical issues during day-to-day operations and, most critically, during live interviewing events. You will act as a trusted technical problem-solver and advocate for our customers, ensuring issues are resolved promptly and effectively.
In this role, you’ll combine strong troubleshooting and SQL skills with excellent project management to keep incidents on track, stakeholders informed, and disruptions minimized. You’ll collaborate closely with Engineering, Product, and QA to diagnose, prioritize, and resolve issues, while also improving processes and tools to prevent them in the future.
This position includes participation in an on-call rotation, which may require evening or weekend availability during critical events.